LEGAL

Privacy Policy

How YHO Petwear collects, uses and protects information submitted through this website.

Last updated: September 24, 2026

1. Information we collect

When you submit an enquiry or request for quotation, we may collect your name, business email, company or brand, country or region, product type, estimated quantity, requested timing, project details and any files you choose to upload. Our hosting and security systems may also record technical information such as IP address, browser type, device information, timestamps and requested pages.

2. How we use information

We use information to review and respond to enquiries, prepare quotations, assess product-development requirements, communicate about samples or production, protect the website from abuse, maintain business records and comply with applicable obligations. We do not sell personal information.

3. Legal bases and business enquiries

Depending on where you are located, we process information because it is necessary to respond to your request, take steps before entering a business relationship, pursue legitimate business and security interests, comply with legal obligations, or because you have provided consent.

4. Service providers and international transfers

We may use hosting, email, security and website-service providers to operate this site and respond to enquiries. YHO is based in Guangdong, China, so information submitted from another country may be transferred to and processed in China or in locations used by our service providers. We take reasonable steps to limit access to people and providers that need the information for these purposes.

5. Retention

We retain enquiry information for as long as needed to respond, evaluate a potential project and maintain appropriate business records. Enquiries that do not lead to an ongoing relationship are generally reviewed for deletion within 24 months, unless a longer period is reasonably required for legal, security or record-keeping purposes.

6. Your choices and rights

Subject to applicable law, you may ask to access, correct or delete personal information, restrict or object to certain processing, or withdraw consent. To make a request, email ruiniu001@gmail.com. We may need to verify your identity before completing a request.

7. File uploads and security

Only upload business files that you are authorised to share. Do not submit passwords, payment-card details, government identifiers, medical information or other sensitive personal data. We use reasonable safeguards, but no website or electronic transmission can be guaranteed completely secure.

8. Cookies

The site may use cookies and similar technologies that are necessary for security, form operation and core website functions. See our Cookie Policy for more information.

9. Children and updates

This business website is not directed to children. We may update this notice when our practices or services change. The latest version will be posted on this page with a revised date.